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Noise is often described as being ‘unwanted sound’. In many circumstances noise problems can be resolved by talking things through informally with the alleged noise maker. However, informal approaches do not always work and this is where Environmental Health Officers can help.
The Environmental Health Department can investigate noises complaints under the Pollution Control and Local Government (NI) Order 1978. Officers can investigate noise complaints from domestic, commercial and industrial sources.
After making a complaint and giving us the relevant details you will receive noise log sheets to complete for a period of 2-3 weeks. You will be required to record details of the type of noise, the dates and times it has occurred and the effect that the noise has had on you and/or your family. The alleged noise maker will receive a letter at this time advising them that a complaint has been received. After your noise log sheets have been returned to the Investigating Officer arrangements will be made to monitor the noise, either in person or using noise monitoring equipment. Whether further action is taken is dependant on the observations made during the monitoring period. If the Officer is of the opinion that a ‘statutory nuisance’ exists, a Noise Abatement Notice shall be served on the person responsible for the noise. They will be legally obliged to stop the nuisance. There is a 21 day period during which an appeal can be lodged against the Notice.
Failure to comply with the Notice is an offence. This could lead to prosecution and a fine of up to £5000 with a further fine of up to £50 per day for each day the offence continues after conviction.
The Environmental Health Section has produced an advisory leaflet "A Step by Step Guide to Noise Complaint Investigations" - please click here to download a copy.
The links below may also be of help or interest to you.
Noise statistics 2008-09 - a breakdown of noise complaints by type received in Carrickfergus.
EHS NI leaflet "Is your Dog Barking too much?" - please click here to view
For further information please contact:
Telephone: 028 9335 8071